Why COCCO Our “why” goes beyond making world-class tools. We focus on artistry, education, and community that celebrate your craft, empowering us to unlock what we call “infinite dignity.” How Do We Define Excellence? Excellence means achieving the perfect synergy of power, comfort, consistency, and longevity. It’s not just about maximum power—it’s about tools that deliver precise control, effortless operation, and reliable results every day. What is your return policy? We follow Amazon’s standard return policy, allowing returns or exchanges within 30 days of purchase. If you encounter any issues, initiate a return through your Amazon account, and we’ll be happy to assist. Are COCCO Hair Pro tools safe for all hair types? Yes, our tools are designed to be safe and effective for all hair types, including fine, thick, curly, and color-treated hair. Choose the appropriate heat setting for the best results.